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Don't have proper authentication??


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4 replies to this topic

#1 Amy Jo Steele

Amy Jo Steele

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Posted 03 March 2012 - 09:29 PM

I'm getting this error message.

"YouTube determined that the request did not contain proper authentication."

Is this a youtube issue?

#2 eric

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Posted 05 March 2012 - 12:04 AM

Could be. Do you have a link to your site that you could share? I'd be interested in checking out your TubePress debug output. Thanks!

#3 Amy Jo Steele

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Posted 05 March 2012 - 01:27 AM

That's my website, although when I checked back today the error msg was gone and the thumbnails were listed.
There's no featured video on top though, and the formatting looks weird (could just be the theme)

http://laughoutquiet.com/?page_id=767

Thanks for taking the time to answer!
-Amy Jo

#4 Amy Jo Steele

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Posted 07 March 2012 - 07:03 PM

So like I said the thumbnails appear now but they don't even work.
I actually wanted to upgrade to PRO but I love how it looks on other sites and the customizable options, but it's prob not
worth it if it just doesnt work, right?

http://laughoutquiet.com/?page_id=767

#5 eric

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Posted 11 March 2012 - 05:18 PM

Hi Amy Jo,

Looks like your gallery is configured to use FancyBox, which is a Pro-only feature. This explains why there's no embedded video above the thumbnails, and why clicking on a thumbnail results in errors. The solution would be to either upgrade to Pro or choose another player location, e.g. Shadowbox.