8 replies to this topic

[Brian Wold]

Hello, smart people,

I've used Tubepress with Wordpress for clients in the past, but for some reason with a new client, the Vimeo video options are all returning the much-discussed "No matching videos" result... most of the time. As others have reported, occasionally, it works.

I've also tried a clean WP install on another hosting company with no other plugins and still get no Vimeo results. Weird...

Anyway, we'll be launching soon, but for a few days, the URL is: http://angelcitychor.../about/gallery/

Last debug lines relate to the transport method, so I assume it's hanging in that process somewhere, but disabling various transport options in Advanced setup only gets me different errors, but still no love.

278.42 ms (HTTP Client) HTTP compression is available. Yay! (memory: 17,620 KB)
278.68 ms (Chain Gang) Seeing if "org_tubepress_impl_http_clientimpl_commands_ExtHttpCommand" wants to handle execution (memory: 17,623 KB)
281.33 ms (Chain Gang) Seeing if "org_tubepress_impl_http_clientimpl_commands_CurlCommand" wants to handle execution (memory: 17,699 KB)

Any help would be most appreciated.

[eric]

You've probably read that the next version of TubePress will supply actual meaningful error messages instead of the insanely vague "No matching videos". In the meantime, try changing this line from

$generatedHtml = $ms->_('no-videos-found');

to

$generatedHtml = $e->getMessage();

Hopefully that will provide a better error message. Does it?

[Brian Wold]

Aha, thanks... that's a little more detail: "Empty reply from server." This site is hosted on GoDaddy, if that matters...

[eric]

Could you re-enable TubePress, perhaps on a test page, so I could take a look? It looks like at least one other user is experiencing the same problem: http://code.google.c...s/detail?id=461

[Brian Wold]

Here's the test page: http://angelcitychor...tubepress-test/

Of course, in keeping with the sometimes-it-works issue, now it seems to be working. So, I've also added the Flickr gallery that is expected to be on that page (videos from Tubepress are below the photos). Still working for me, but I'm hesitant to put it into production until I'm sure it's reliable.

[Brian Wold]

...but now that it's working, I can at least see more of the debug process. The first line below was the last one previously, indicating where it was presumably hanging. The next line seems to complete that task. So I'd assume that's where the problem is. (However, I'm not bright enough to figure out more than that...)

532.57 ms (Chain Gang) Seeing if "org_tubepress_impl_http_clientimpl_commands_CurlCommand" wants to handle execution (memory: 17,565 KB)
878.97 ms (Chain Gang) org_tubepress_impl_http_clientimpl_commands_CurlCommand handled execution (memory: 17,604 KB)

[eric]

Try disabling cURL from WP Admin > Settings > TubePress > Advanced. You should also enable TubePress's cache from WP Admin > Settings > TubePress > Provider Feed. Let me know how that works. Thanks.

[Brian Wold]

Eric, thanks for the help with this. I really appreciate it. The gallery has been displaying properly for 2 days now, so we're going to hold our breath and put it back into production. I have enabled the cache as requested, but left cURL enabled since it seems to work ... for now.

I'm guessing GoDaddy's cURL support was at least partly at fault here. There seems to be a lot of sniping on various lists about GoDaddy and cURL support, although their own help docs assert that they support it.

In any event, unless you need me to do more, let's close this thread for now. I'll restart it or a new one if we find ourselves back in trouble.

Again, thanks!

-B

[eric]

Good to hear that it's relatively stable. I'm furiously working to finish up the upcoming version of TubePress, which includes a completely rewritten (and thoroughly tested) HTTP subsystem, so hopefully this kind of nonsense will be much more rare. Stay tuned!