12 replies to this topic

[Fabio Vitali]

Hi,

I've just created the pay-pal account from the tubepress site. the account was correctly created, and the transaction executed.

Then I've created an account, and I clicked on the "download" button on the "TubePress Pro Downloads", but a message tells me I was "Unauthorized" to get the files...


Please, help me, thanks.

[Kester Clarke]

Same here.

Sent an email got no reply yet.

[eric]

Wrote back to you both individually this morning as soon as I woke up and saw your notes. You should both be all set now. Please let me know if there's anything else I can help with. Thanks!

[Robert Walker]

Hi Eric,

I have had the same issue as the 2 above.

Are you able to fix it?

Thanks,
Dan

[richard bolen]

I can't download pro version either.

[debra s]

i can't download the pro version either. got confirmation of payment and account upgrade. sent email.

[Jim Rising]

I'm having the same issue... keep getting 'interrupted' during the download in chrome at the last second... and when i attempt to open, winzip says that the file is corrupt or invalid.

[eric]

I'm having the same issue... keep getting 'interrupted' during the download in chrome at the last second... and when i attempt to open, winzip says that the file is corrupt or invalid.

I see the same problem and am investigating now. Yesterday I switched hosting providers for tubepress.org so there's likely just a setting that didn't get changed properly. Stand by for updates. And I apologize for the inconvenience!

[eric]

Fixed now. Please try your Pro download again now and you should be all set. Thanks for the report, and let me know if you run into any other snags!

[Derol Frye]

Something is still a little "off" with the download...
When I download the zip... it unzips, and creates a .zip.cpgz file, unzipping that makes another one... etc...

[eric]

Something is still a little "off" with the download...

Confirmed. In the meantime I sent you (via private message) a download link for TubePress Pro. I'm actively investigating this issue. It's because I recently switched hosting providers for tubepress.org and there appears to be an issue with the new host's proxying.

[Tylor Bohlman]

I have the same issue. I just purchased Tubepress Pro. Could you PM me a download link?

[Tylor Bohlman]

Problem solved-- got your email.