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Thumbnails From Video Will Not Show On Page


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#1 volumetv

volumetv

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Posted 12 July 2013 - 10:52 PM

I currently have a youtube playlist setup for my website. After testing the playlist with 5 videos I decided to add more videos to the playlist. When adding new videos to my Youtube playlist for my website it will not show up in Tubepress. I have a paid account.  the website is using wix.com and it is www.volumetvonline.com. Please help me fix this bug with your software



#2 brandon

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Posted 13 July 2013 - 10:21 PM

Hello volumeTV,

 

We are sorry to hear that your video's are not updating quickly for you.  Unfortunately, this is something that is beyond our control as it has to do with the speed at which Google/YouTube pushes the updates to become available via the API.

 

Someday's it updates very quickly and other days it does not update as quickly.

 

One thing to try, is to press Ctrl+F5 to force a reload of the entire page instead of depending on the computers cache.  You can also try removing any cache settings you may be using on your server.

 

Let us know if we can help in any other way.

 

Thanks!


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