radek,
Are you still experiencing issues? I didn't see any on your page, but please let us know.
Thanks!
Thumbnails Are Inactive
Started by
radek
, May 01 2013 11:20 AM
-
This topic is locked
23 replies to this topic
#21
brandon
-
- TubePress Staff
-
- 1989 posts
Advanced Member
Posted 11 May 2013 - 07:16 AM
Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!
#22
radek
-
- Members
-
- 9 posts
Newbie
- LocationWarsaw
Posted 11 May 2013 - 02:06 PM
Yes, I'm still at the beginning. I try to change my .htaccess file but that make only bigger mess on my site. Any idea where or which file should I edit?
#23
brandon
-
- TubePress Staff
-
- 1989 posts
Advanced Member
Posted 12 May 2013 - 08:16 PM
Radek,
Please post a link to the exact page that TubePress is installed on and I'll help you get everything working properly!
Thanks!
Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!
#24
eric
-
- TubePress Staff
-
- 2787 posts
Lead Developer
Posted 12 May 2013 - 10:44 PM
To anyone following this thread..
If you are experiencing problems with "unclickable" thumbnails. Please do the following:
- Follow the basic troubleshooting steps found in the documentation. That fixes the vast majority of client-side problem. Quoting from this page:
TubePress tries its very best to play nice with all the other scripts that you might have loaded on your site. Even still, there are millions of permutations of scripts that can be loaded on a page, and no software is completely immune to interference from others (regardless of who is to blame).
But if you're still having trouble then...
- Open up a new thread that contains a link to your gallery running the latest version of TubePress.
We are happy to assist you. Thanks!
