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Tubepress Videos From Playlist Not Playing - Black Screen

Started by businessbutler , Apr 20 2013 04:59 AM

Best Answer eric , 22 April 2013 - 07:33 PM

It appears to work now - thanks!

Good news I'll include that for the next TubePress release.

However, there seems to be a pause after the rotating lines with the word loading (a black screen) of about up to 10 seconds before the video plays. (we've tried both the videos in our playlist and they're the same). Are we missing a setting in the new version?

I would recommend adjusting the API cache at WP Admin > Settings >TubePress > Cache. You'll want to make sure it's enabled and has fairly "aggressive" settings (like a longer cache expiration time). Give that a whirl and let us know. Thanks!

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4 replies to this topic

#1 businessbutler

Newbie

Members
2 posts

Posted 20 April 2013 - 04:59 AM

Hi, we've just update to TubePress 3.0.1 on our WordPress 3.5.1 and all of a sudden, our playlist (though the thumbnails are generated fine) will not play in the Shadowbox player anymore (a blank black shadowbox with no controls at all appears).

Could you point us in the right direction for resolution?

Kindly view the use of TubePress on our main page here: http://www.bbvirtualoffice.com (TubePress is being used at the bottom of the page)

Thanks in advance for your kind assistance towards this.

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#2 eric

Lead Developer

TubePress Staff
2787 posts

Posted 21 April 2013 - 10:04 AM

Hi,

I think you may have discovered a new bug. Please try changing line 17 of wp-content/plugins/tubepress/src/main/php/script/ajaxEndpoint.php from

include substr(__FILE__, 0, strpos(__FILE__, 'wp-content/plugins/')) . 'wp-blog-header.php';

to

include substr(__FILE__, 0, strpos(__FILE__, 'wp-content' . DIRECTORY_SEPARATOR . 'plugins' . DIRECTORY_SEPARATOR)) . 'wp-blog-header.php';

If that fixes the issue for you, and I think it will, please let us know so that we can include the fix in the next release of TubePress. Thanks!

petrich likes this

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#3 businessbutler

Newbie

Members
2 posts

Posted 21 April 2013 - 11:45 AM

Hi eric,

It appears to work now - thanks! However, there seems to be a pause after the rotating lines with the word loading (a black screen) of about up to 10 seconds before the video plays. (we've tried both the videos in our playlist and they're the same). Are we missing a setting in the new version?

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#4 eric

Lead Developer

TubePress Staff
2787 posts

Posted 22 April 2013 - 07:33 PM Best Answer

It appears to work now - thanks!

Good news I'll include that for the next TubePress release.

However, there seems to be a pause after the rotating lines with the word loading (a black screen) of about up to 10 seconds before the video plays. (we've tried both the videos in our playlist and they're the same). Are we missing a setting in the new version?

I would recommend adjusting the API cache at WP Admin > Settings >TubePress > Cache. You'll want to make sure it's enabled and has fairly "aggressive" settings (like a longer cache expiration time). Give that a whirl and let us know. Thanks!