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Can I cancel payment?


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1 reply to this topic

#1 Konstantin Stroginov

Konstantin Stroginov

    Newbie

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Posted 03 September 2012 - 03:08 PM

Hello! I have already paid for TubePress Pro but found another good video tool for my website. How can I cancel payment, return my money and make Tubepress for me unavailable?
Best wishes,

#2 eric

eric

    Lead Developer

  • TubePress Staff
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Posted 04 September 2012 - 11:21 PM

Hello,

Our refund policy is outlined in Section 5 of the Terms and Conditions. In short, once you have a copy of the software we typically don't issue refunds. As long as you've already cancelled your recurring payments with TubePress, you will not be charged again.

Sorry to see you go!