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Still Getting Error . . .


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3 replies to this topic

#1 marknie

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Posted 03 May 2015 - 12:33 PM

Fatal error: Internal Zend error - Missing class information for in /home/content/22/6065922/html/mobile/wp-content/plugins/tubepress_pro_4_1_8/src/platform/scripts/boot.php on line 15



#2 brandon

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Posted 04 May 2015 - 08:51 PM

update your PHP


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#3 marknie

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Posted 05 May 2015 - 12:38 AM

Easy to just blurt that out when Godaddy totally controls that and limits the versions.  You will see in this image here that they only go up to 5.4 . . .They do not have that version available to me!!  Now what????  

 

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#4 brandon

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Posted 05 May 2015 - 06:44 PM

Marknie,

 

As Eric explained to you in this post back in April, this is a common issue with PHP 5.3 and PHP 5.4. In regards to backwards compatibility, while we try to achieve backwards compatibility, PHP 5.4 and previous versions are End Of Life/End of Support

 

As for 5.4, what exact version of 5.4 are you using, as some customers, using GoDaddy as well, updated to 5.4.19 and the issue resolved.

 

You should reach out to GoDaddy and explain to them that PHP 5.4 is out of support/EOL and they should make a more secure and supported version of PHP available, such as 5.5 or, even better, 5.6.

 

Thanks!


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