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Support for installation TubePress Pro


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5 replies to this topic

#1 David Russo

David Russo

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Posted 17 September 2012 - 12:05 PM

Hi I finally managed to find what I was looking for! I tried to install TubePress free on my site, www.mobilpro.org, because I have a lot of playlists on youtube. The problem is that when I activate the plugin I have a problem with the display of the sidebar in the backend ... and I do not want to buy the pro version have the same problem. You can also assist in the installation fee? Thank you David

#2 eric

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Posted 17 September 2012 - 01:35 PM

Hi David,

Yes, TubePress Pro comes with priority support here in the forum, and that includes installation and configuration support. TubePress should play nicely with just about every theme out there, with exceptions of course, but in general we're able to solve integration trouble.

Does that answer your question? Thanks!

#3 David Russo

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Posted 18 September 2012 - 03:24 AM

Hi eric,
I bought and installed TubePress pro, after uninstalling the free version. Unfortunately, when I activate the plugin I disappear sidebar customized in the control panel!
Please give me a hand to solve the problem.
David
http://www.mobilpro.org

Now after creating the page to insert the shortcode does not make me get inside more widgets!

#4 eric

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Posted 19 September 2012 - 04:21 PM

Hi David,

I'm having some difficulty seeing the exact problem. Could you point me to the area on your page that has TubePress and is not working correctly?

Thank you for your purchase!

#5 David Russo

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Posted 20 September 2012 - 11:44 AM

hi Eric,
thank you for this great plugin.
I resolve after uninstall a plugin...
I just working on my website www.mobilpro.org/video with fancybox, but there are the bar and I can not figure out where mistake.

regards
davide

#6 eric

eric

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Posted 21 September 2012 - 10:14 AM

Hi David,

Please follow the instructions in this post that explains how to remove those scrollbars from FancyBox. If you're still having trouble after that, let me know and we'll continue to investigate.

Thanks!