Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

Fatal Error


  • Please log in to reply
5 replies to this topic

#1 klaush

klaush

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 27 July 2014 - 05:17 AM

We have 128 M in php.ini, tried to solve this with the wp-config.php to 64/128M and out PHP-version is:

PHP Version 5.3.3

And this apperas on all versions of tubepress to 3.1.2

 

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 110 bytes) in /xxxxxxx/wp-content/plugins/tubepress/src/main/php/classes/tubepress/impl/ioc/IconicContainer.php on line 398

 

Any idea?

 

Thanks for support!

 

Greetings

 

Klaus



#2 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 28 July 2014 - 08:40 PM

Klaus,

 

Please update to TubePress 3.1.6 and let us know if you are still experiencing any issues.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#3 klaush

klaush

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 29 July 2014 - 03:52 AM

Klaus,

 

Please update to TubePress 3.1.6 and let us know if you are still experiencing any issues.

 

Thanks!

Brandon, we installed this version already!

 

Greetings

 

Klaus



#4 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 29 July 2014 - 09:12 PM

Klaush,

 

I'm a little confused.  In your first post, you say the issue is in TubePress 3.1.2

 

I then asked you to update to 3.1.6 and you said you'd already installed it.

 

Are you seeing this issue in 3.1.6?

 

Please let me know.

 

Thanks


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#5 klaush

klaush

    Newbie

  • Members
  • Pip
  • 3 posts

Posted 29 July 2014 - 11:11 PM

Sorry, my fault!

 

Ir should saying, that this issue is permanent down to 3.1.2 of tubepress. So we first installed the 3.1.6 and then did in steps downgrade.

Sorry, for confusion!

 

I will send you logins up to this evenening!

 

Thanks for support.

 

Greetings

 

Klaus



#6 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1989 posts

Posted 01 August 2014 - 07:10 PM

Hello,

 

My assumption here is that its not actually TubePress causing the memory issue, but that your other plugins are chewing up your memory and TubePress just happens to need a little more.

 

I would recommend speaking with your hosting provider and asking them to raise your "memory_limit" parameter, as it is very low.  This will fix your issue for sure.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!