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Upgraded To Tubepress Pro But Videos Not Working


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1 reply to this topic

#1 reach1to1

reach1to1

    Newbie

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Posted 05 August 2015 - 04:49 AM

Hi,

 

We have multisite wordpress installed & we recently purchased tubepress pro. When we click on video nothing happens, it doesn't play.

Please help our website is viveick.com

 



#2 eric

eric

    Lead Developer

  • TubePress Staff
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Posted 05 August 2015 - 02:35 PM

Hello,

 

Thanks for contacting us and thanks for sending a link to your site. Presumably you are referring to this page? I see that you have switched to the "popup" player location and that the videos are working. Were you using a different player location before and it wasn't working?

 

Please let me know and we'll be glad to investigate. Thanks!