Jump to content


These Forums Are Now Read-Only


For TubePress support, please post a question here or open a support ticket and we will be glad to assist.


Photo

Tubepress Video Thumbnail Not Responding When Clicked.


Best Answer brandon, 14 August 2014 - 04:14 PM

Hello Jason,

 

This should be fixed now. We do apologize for the inconvenience.

 

Please let us know if you are continuing to have any issues.

 

Thanks!

Go to the full post


  • Please log in to reply
3 replies to this topic

#1 Jason Paul

Jason Paul

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 13 August 2014 - 09:30 PM

Video thumbnail not responding when clicked.

 

i need help to get it to work.

 

i am using wix.com

 


#2 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1,989 posts

Posted 14 August 2014 - 12:47 AM

Hi Jason,

 

One of our developers is looking into a few things for me and I'll get back to you as soon as I get an update from them.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#3 Jason Paul

Jason Paul

    Newbie

  • Members
  • Pip
  • 2 posts

Posted 14 August 2014 - 10:55 AM

please be soon.



#4 brandon

brandon

    Advanced Member

  • TubePress Staff
  • 1,989 posts

Posted 14 August 2014 - 04:14 PM   Best Answer

Hello Jason,

 

This should be fixed now. We do apologize for the inconvenience.

 

Please let us know if you are continuing to have any issues.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!