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6 replies to this topic

#1 Daniel 30fans

Daniel 30fans

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Posted 23 May 2014 - 07:17 AM

Hi - how can I configure my video page to allow full screen views? Thanks.



#2 brandon

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Posted 23 May 2014 - 02:00 PM

Hello Daniel,

 

Full screen is available via the player.  This means that your users should be able to full screen the video just like they would if watching from YouTube or Vimeo.

 

If this is not working, please post a link to your site and we'll take a look.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#3 Daniel 30fans

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Posted 24 May 2014 - 11:17 AM

Hi Brandon

 

I sent this link:

 

http://www.30fans.co.../ShowVideo/Hits

 

Absolutely not working.



#4 Daniel 30fans

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Posted 24 May 2014 - 09:49 PM

Hello?????



#5 brandon

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Posted 27 May 2014 - 08:23 PM

Hello Daniel,

 

I am unable to load your domain.  Please post a working link and we will troubleshoot.

 

Also please note that support is provided Monday - Friday, excluding public US holidays.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!


#6 Manj Gill

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Posted 05 June 2014 - 08:39 AM

Full screen keeps causing an issue on my wordpress site - Everytime it loads with fullscreen enabled and then suddenly reloads and it dissapears. Site is here http://blackcountryc...om/watch-films/



#7 brandon

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Posted 06 June 2014 - 01:15 AM

Hello Manj,

 

It does not appear that you are using TubePress to display they gallery on your website.

 

Please link to a page where the gallery is located and I will take a look at the issue you are experiencing.

 

Thanks!


Want a faster, more personalized support experience? Open a ticket with us! We will be gradually phasing out forum-based support in favor of a proper ticketing system. Please help us help you!